Change jobs, get poor 401(k) help

 

http://money.cnn.com/2013/06/01/retirement/401k-rollover.moneymag/index.html

The 401(k) provider at your next workplace may not give you the best advice on rollovers, judging from a recent report by the Government Accountability Office.

New hires are often steered toward moving their old 401(k) into an IRA at the company managing their new employer's plan, the GAO found, and are given information that is inaccurate, vague, or confusing.

When a GAO researcher posed as a job-changer seeking help with his 401(k), 12 out of 30 401(k) call center representatives raised doubts about his ability to roll money from his old 401(k) into a new plan. And inefficient or complex procedures make it much harder to roll an old 401(k) into a new one than it is to move the money into an IRA.

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